Shipping policy

Shipping Policy — VASTIKA KURTIS

Last Updated: 30 August 2026

At Vastika Kurtis, we aim to make every order simple, secure and reliable. Every confirmed order is carefully processed, packed and prepared for dispatch.

1. Order Processing & Dispatch

All confirmed orders are normally processed and dispatched within 3 business days from the date of order confirmation.

Orders placed on Sundays, public holidays or during major sale periods may require additional processing time.

Once your order has been dispatched, tracking information will be shared with you whenever available.

2. Delivery Time

After dispatch, the actual delivery time depends on your location and the courier service.

The estimated delivery date or delivery timeline, where available, will be shown during checkout or through your order-tracking information.

Please note: Our 3-day timeline refers to order processing and dispatch, not necessarily delivery to your doorstep.

3. Shipping Charges

Applicable shipping charges will be displayed during checkout before you complete your purchase.

From time to time, Vastika Kurtis may provide free-shipping offers or other shipping promotions. Such offers may be subject to minimum order values, selected products, locations or promotional terms.

4. Online Payment Only

Vastika Kurtis currently accepts online/prepaid payments only.

Cash on Delivery (COD) is not available.

Customers must complete payment through one of the payment methods provided during checkout.

If a payment is successfully completed but the order cannot be fulfilled due to product availability or another valid reason, the applicable eligible amount will be refunded through the appropriate payment method.

5. Order Tracking

After dispatch, tracking details will be provided through the available courier/order-tracking system.

Tracking information may take some time to update after the shipment is handed over to the courier.

6. Delivery Address

Customers are responsible for entering a complete and accurate delivery address during checkout.

Please ensure that the following information is correct:

  • Full Name

  • House/Flat Number

  • Street/Area

  • City

  • State

  • PIN Code

  • Contact Number

Vastika Kurtis will not be responsible for delays caused by incorrect or incomplete information provided by the customer.

7. Delivery Attempts

The courier partner may make multiple delivery attempts.

If delivery cannot be completed because of an incorrect address, unavailable recipient, unreachable phone number or other customer-related reason, the shipment may be returned to us.

If re-shipping is requested, additional shipping charges may apply where applicable.

8. Shipping Delays

We aim to process and dispatch orders within 3 business days. However, delivery may occasionally be delayed because of circumstances outside our reasonable control, including:

  • Courier delays

  • Severe weather

  • Public holidays

  • Natural disasters

  • Transportation disruptions

  • Incorrect address information

  • High-volume sale periods

  • Government restrictions

  • Other unforeseen circumstances

We will make reasonable efforts to assist you with tracking and resolving delivery issues.

9. Damaged or Incorrect Product

If you receive a damaged, defective or incorrect product, please contact Vastika Kurtis Customer Support within 48 hours of delivery.

Please provide:

  • Order number

  • Photographs/video of the package

  • Shipping label

  • Product photographs/video

  • Description of the issue

After verification, the matter will be handled according to our Return & Refund Policy.

10. Lost or Undelivered Orders

If your tracking information indicates that your order has been delivered but you have not received it, contact us as soon as possible.

We will coordinate with the relevant courier partner to investigate the shipment.

11. Contact Us

For questions regarding your order, shipment or delivery, please contact Vastika Kurtis Customer Support using the contact information available on our website.

Please keep your order number ready when contacting us.

VASTIKA KURTIS

Style. Comfort. Confidence.

We pack with care. You wear with confidence.

Shipping timelines are estimates unless a specific delivery commitment is expressly stated at checkout. Vastika Kurtis reserves the right to update this Shipping Policy from time to time.